Support

Questions, bugs or a word that looks wrong? Email support@jamkkan.app and we will reply within a few days.

I bought the game but it's locked

Open the app, go to the unlock screen and tap Restore. Make sure you are signed in to the same Apple ID or Google account you bought it with.

New phone

Your purchase comes back with Restore. Game progress is kept on the device, so it moves with your phone's own backup (iCloud, or Android backup) rather than with the purchase.

Cancel the monthly subscription

• iPhone and iPad: Settings → your name → Subscriptions → Malkkot.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Malkkot.

Cancel at least 24 hours before it renews. You keep access until the end of the period you paid for.

Refunds

Refunds are handled by the store you bought from: reportaproblem.apple.com for Apple, or your Google Play order history for Android.